The Starr ConspiracyAI-Era Leaderboard
Online Reputation Management Platforms

Online Reputation Management Platforms

Who's winning in the AI Era? Using millions of data points, we've analyzed 31 vendors across two dimensions: AI Product Leadership and AI GTM Leadership.

31

Vendors Tracked

7,827

AI Citations

3.2

Vertical AI Readiness

Struggling

Who's Winning

The leaders across GTM, product, and overall AI-Era performance

GTM Leader

Reputation

AI GTM Leader
GTM Score92.3
Citation Share15.2%
Rank#1
Engine BalanceDual-engine

Product Leader

Birdeye

AI-Era Leader
Product Score98.5
AI TierAI-Native
AI DepthPlatform-level AI
AI Features16 detected

AI-Era Leader

Birdeye

AI-Era Leader
Overall Score93.6
GTM Score88.8
Product Score98.5
Last AI Ship2026-04

AI-Era Position Matrix

31 vendors plotted by AI GTM Leadership and AI Product Leadership.

AI-Era LeadersAI Product LeadersAI GTM LeadersCatching UpAI GTM Leadership →AI Product Leadership →ReputationRater8ReputationXBirdeyeNetReputationPodiumSentioneYouScanBrandwatchTalkwalker

GTM Leaderboard

Who's winning the go-to-market game in the AI Era

#VendorGTM ScoreCitation ShareCoveragePerplexityAI Overviews
1Reputation92.315.2%4.9%80%20%
2Rater890.316.2%1.5%96%4%
3ReputationX90.09.9%2.9%57%43%
4Birdeye88.810.7%2.6%76%24%
5NetReputation77.74.1%1.4%76%24%
6Social Climb75.76.9%0.5%99%1%
7Podium72.23.1%1.0%88%12%
8Swell65.73.2%0.4%100%0%
9Radarr65.03.1%1.2%100%0%
10ReviewTrackers63.41.5%0.5%84%16%

AEO Leaderboard

Pure citation performance across AI answer engines

#VendorCitation ShareCoveragePerplexityAI OverviewsAEO Score
1Rater816.2%1.5%96%4%92.2
2Reputation15.2%4.9%80%20%93.9
3Birdeye10.7%2.6%76%24%90.4
4ReputationX9.9%2.9%57%43%92.2
5Social Climb6.9%0.5%99%1%80.5
6NetReputation4.1%1.4%76%24%81.9
7Swell3.2%0.4%100%0%68.6
8Podium3.1%1.0%88%12%75.8
9Radarr3.1%1.2%100%0%69.8
10ReviewFlowz1.5%0.5%76%24%69.8

Product Leaderboard

AI product capabilities — who's building real AI vs. marketing it

#VendorProduct ScoreAI TierDepthFeaturesLast ShipConfidence
1Birdeye98.5NativePlatform162026-04high
2Podium94.6NativePlatform102026-01high
3Talkwalker93.4NativePlatform82026-03-10high
4Aicarma85.7NativePlatform82025-07high
5Brandwatch84.6AugmentedPlatform102025-11high
6Yext81.5AugmentedPlatform82025-12high
7YouScan79.3NativePlatform62025high
8Weave78.2AugmentedModule72026-04-22high
9Chatmeter77.7AugmentedPlatform82025-07high
10Reputation71.5AugmentedModule52026-03high

Citation Share Universe

How AI answer engines distribute citations across this vertical

Vendor vs. Vendor

How citation share is distributed among tracked vendors

Reputation15.2%Rater816.2%ReputationX9.9%Birdeye10.7%Social Climb6.9%

AI Product Intelligence

How each vendor stacks up on real AI capabilities vs. marketing claims

Loading AI intelligence data...

Messaging vs. Reality

Are vendors walking the talk? Product reality vs. marketing claims.

11 Aligned20 Overstating0 Underselling
0255075100
Swell
Overstating
ReviewShake
Overstating
TheBestReputation
Overstating
Soci
Overstating
Broadly
Overstating
Rater8
Overstating
Sentione
Overstating
Reputation
Overstating
NetReputation
Overstating
Radarr
Overstating
Product ScoreMarketing MessagingGap (line color = severity)